Business Travel Online
Business Travel Online (a division of Shandon Travel) works closely with travel providers across the world to deliver a comprehensive global network- offering choice, quality, flexibility and value for money.
Let us take care of your:
- Airport lounge access
- Car hire
- Chauffeur driven transfers
- Rail tickets
- Business Travel Online works closely with airlines and hotels across the world to deliver a comprehensive global network, offering choice, quality, flexibility and value for money.
- We enjoy long standing relationships with preferred suppliers such as Aer Lingus, British Airways, Delta, Virgin Atlantic, Continental Airlines, Emirates, Lufthansa, KLM/Air France, Singapore Airlines, Iberia, Malaysian Airlines, China Airlines, Etihad and Scandinavian Airlines.
- Because of our buying power we can offer you substantial savings on fully flexible negotiated fares, and all are available both on and offline through Business Travel Online.
- Business Travel Online also deals with hundreds of other scheduled carriers and low cost airlines to ensure every possible option is available, whatever the destination.
- The staff in our dedicated corporate department are experts in arranging the most flexible schedules and adhering to specific budgets and travel policies.
- We can make instant reservations across the world with all major hotel companies and can offer discounted rates on three to five star hotels and serviced apartments.
- Our staff will carefully check that any booking made is right for our clients needs and the hotel has all the necessary facilities and equipment an individual traveller may require. We appreciate just how crucial it is to make the right decisions on where to stay during that all important business trip.
- Our award winning online hotel booking system gives access to 75,000 hotels most suited to the business traveller and at the very best rates. If a company books a lot of hotel nights then we can negotiate contract rates with certain hotel chains that will benefit the company and their travel expense.
- Although we are able to book any hotel; Business Travel Online works with a select group of preferred suppliers to ensure at all times that we offer the very best accommodation and the widest range of options at the best possible prices.
- Should clients need longer term stays for up to a month or more, we can arrange accommodation in an extensive range of serviced flats and apartments.
Out of Hours Emergency Service
- In this fast changing and often uncertain world, the business traveller may need to change his or her plans at a moment's notice.
- Business Travel Online offers the back up and reassurance of our 24 hours a day, 365 days a year out of hours emergency service, should any unforeseen issues arise.
- When our travel centre is closed, our out of hours service is still on hand around the clock to help with problems or changes while clients are away and to respond to changing circumstances, quickly and calmly. They also have immediate automated access to customer booking details and other relevant travel information.
- An emergency telephone number is issued with all documentation.
Business Travel Online can provide each company with the tools to make more informed choices and travel more responsibly.
Our reporting system can automatically calculate a carbon emissions impact for every travel booking and store the results for future reporting and benchmarking.
It can also let you compare the environmental cost of each journey by air, road or rail- allowing passengers to choose the most carbon efficient option.
Click here to view a sample Air Savings & Carbon Offset Report
- Report details included:
- Savings & Carbon
- Dynamically combinable criteria
- Account (individual, multiple or by account groups)
- Date (selectable between transaction date, departure date or payment date)
Business Travel Online can assist compliance champions to compile a travel policy if one is not already in existence. The policy will contain profiles which can include information such as;
- Preferred airline, seat and meal requests
- Preferred departure airport
- Preferred hotel, rating and room type
- Preferred car hire company and car type
- Other preferred suppliers
- Payments methods and details
- Visa/ APIS details
- Special requests
To get your own traveller profile, please contact us on email@example.com.
Account Management and Reports
We know that attention to detail matters and our account management is second to none. Please click here to view a sample report (Executive Summary- Air Travel).
Our Account Management Reports include:
• Dedicated "on site" days where our highly trained staff will carefully evaluate your business travel needs and provide a set of cost saving solutions maximising the travel achieved for the budget allocated.
• A "hands on" approach to account management by your dedicated account manager ensuring a highly professional and highly personalised service for every client at all times.
• Your account manager will compare the performance of your account against the key performance indicators (K.P.I.'s) which were agreed at the commencement of the account.
• Detailed traveller profiles to ensure we have accurate and up to date information in relation to clients, including, for example special dietary requirements and airline executive club membership.
• Assisting clients to formulate a travel policy relevant to the clients requirements. An effective travel policy helps to control and reduce costs.
• Ongoing negotiations with airlines, hotels, car hire companies and other suppliers to arrange best price specific deals for clients whenever possible.
• Monthly or quarterly management reports, analysing expenditure by traveller, destination etc. Individual cost centre analysis for clients with multiple cost centres. We can provide all data to assist with the smooth and efficient and cost effective running of your business travel arrangements. Quick availability of management reports can enable the business to manage, track and analyse budgets and take any necessary action if required.
• Reports are available on hard copy, online or by email.
• Accounting - Our back office system is adaptable to cater for specific requirements of any client in terms of reports etc. It is possible to email all invoices/statements etc. to the client if required rather than receiving them by post. This will assist clients operating CRM systems and reduces administration time and therefore costs. If traditional paper invoices are required it is possible to organise with Business Travel Online's finance department that invoices are only sent at the end of each month with the relevant statement for that month.